Last updated: February 21, 2025
This privacy notice of EzeRx Health Tech Private Limited ("Company"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, or still have any questions or concerns, please contact us at [email protected].
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
Want to learn more about what EzeRx Health Tech Private Limited does with the information we collect? Click here to review the notice in full.
We collect various types of information to provide and improve our services. This includes personal details such as your name, age and gender, that you provide voluntarily while using our services like Mobile app. Additionally, we may collect information you provide directly to us, such as feedback, inquiries, or support requests. The type of information we collect depends on the services you use and how you interact with us. Rest assured; we only collect the information necessary for the specific purposes outlined in this privacy notice.
Sensitive Information. We do not process your sensitive information.
If you use our application(s), we may also collect the following information if you choose to provide us with the access or permission for the same:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
We process your information to deliver, improve, and personalize our services in accordance with the purposes outlined in this privacy notice. This may include using your provided details to manage your account, communicate with you, respond to inquiries, and send you important updates. We also analyse usage patterns to enhance the functionality of our services and ensure a better user experience. Rest assured, we process your data only in ways that are necessary and appropriate, in line with applicable data protection laws.
We want to assure you that we will not share your personal information with any third party without your consent, except as required by law. Your data will be kept confidential and will only be used internally for the purposes outlined in this privacy notice. We are committed to protecting your privacy and will not disclose your information to any third parties unless it is absolutely necessary to fulfil our obligations or in response to legal requirements.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, as mentioned in this privacy notice. Once your information is no longer needed for these purposes, we will securely delete or anonymize it to ensure your privacy. The retention period may vary depending on the type of data and the services you use, but we ensure that your information is kept for no longer than required by applicable laws and regulations. If you have any specific concerns about data retention, feel free to contact us.
We take the security of your personal information seriously and implement a range of measures to protect it from unauthorized access, loss, or alteration. These include the use of encryption technologies, secure servers, firewalls, and access control mechanisms to safeguard your data. Our team follows strict internal protocols to ensure that only authorized personnel have access to your information. We also regularly review and update our security practices to stay aligned with industry standards and emerging threats. While no system is completely foolproof, we are committed to taking all reasonable steps to protect your personal information and keep it safe. To ensure this, you should access our Services only within a secure environment.
Our services are designed for use for individuals aged 4 years and older. We provide age-appropriate content and features to ensure a safe and engaging experience for users within this age group. However, we do not knowingly collect or process personal data from children under the age of 4. If we become aware that we have inadvertently collected data from a user under the age of 4, we will take immediate steps to delete such information from our records. If you believe that we may have collected personal information from a minor, please contact us so we can address the issue promptly.
You have several privacy rights regarding your personal information. These rights include the right to access the data we hold about you, the right to request corrections or updates to inaccurate or incomplete information, and the right to request the deletion of your data under certain conditions. You also have the right to restrict or object to the processing of your personal data, and in some cases, the right to data portability, allowing you to request a copy of your data in a structured, commonly used, and machine-readable format. If you believe your rights have been violated, you have the right to lodge a complaint with the relevant data protection authority. For more information on how to exercise these rights, please contact us at [email protected].
Our app and website may not respond to "Do Not Track" (DNT) signals from your browser, as there is currently no universal standard for DNT technology. However, you can control how your data is collected by adjusting your browser or device settings to block or limit tracking technologies, such as cookies. Most browsers provide options to disable or manage cookies and other tracking technologies through their privacy settings. Please note that disabling certain tracking features may impact your experience with our services or limit access to some features. For more detailed information on managing your privacy preferences, you can consult with us at [email protected].
Yes, we may update this privacy notice from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make updates, we will revise the "Last Updated" date at the top of the notice. We encourage you to review this privacy notice periodically to stay informed about how we are protecting your personal information. If significant changes are made, we will notify you through appropriate channels, such as email or a prominent notice on our website or app.
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO): Mr. Sudip Roy Chowdhury, by email at: [email protected]; by phone at: 1-614-556-1797, or by post to:
EzeRx Health Tech Private Limited
Mr. Sudip Roy Chowdhury
Plot No.: CP-52 &53,
Sector-IV, Niladri Vihar
Bhubaneshwar, Odisha- 751021
India
You have the right to review, update, or delete the personal data that we collect from you. To review or update your information, you can log into your account and make the necessary changes. If you wish to delete your data or exercise any other rights regarding your personal information, you can contact us directly through the contact details provided in this privacy notice. We will respond to your request as promptly as possible, in accordance with applicable data protection laws. Please note that in some cases, we may need to retain certain information for legal or operational reasons.